Before checkout.
Review the individual listing’s condition, photographs, stock state, seller context, and JPY amount. Contact support before checkout when the listing does not answer a purchase-critical question.
Shipping and delivery.
Use the confirmation and order detail supplied for your purchase. Delivery timing, tracking, destination limits, and customs treatment depend on the service attached to that order.
Condition or authenticity concern.
Keep the card and packaging, take clear photographs, and contact support with the order reference. The team can review the exact listing and order instead of relying on a generic claim.
Account and seller access.
Buyer order history lives under Account. Seller applicants can use seller status to see the server-validated admission state for their application.